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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jill Starling

Jill Starling

August 2, 2026

5  out of  5
rating by Jill Starling
"Annette (Jen) was friendly, easy to work with, and readily available. She gave me concise, informative answers to my questions and was able to offer me an insurance quote for home and auto that was cheaper but also comparable to my current plan. We are returning to State Farm because of our past positive experiences. The only reason we left before was due to needing a specialty insurance State Farm did not provide."
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Leandro Flores

July 31, 2026

5  out of  5
rating by Leandro Flores
"Ecelente atención y muy amable"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Huntersville. "
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Anthony Griffin

July 31, 2026

5  out of  5
rating by Anthony Griffin
"Very good customer service. I would love to work with her again if I had to call I just recommended somebody to call her. She’s a very good talker not to talk to you. She has a patience. Very good worker thank you Jen."
We responded:
"Anthony, thank you for the amazing review! Our Huntersville insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Annette Burkhard, your State Farm Agent "
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Matthew Getz

July 31, 2026

5  out of  5
rating by Matthew Getz
"Mariela was clear and quick with all her assistance adding a new truck to my policy.
Also was able to send proof of insurance very quickly. Thanks"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Huntersville insurance team. "
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Keosha Avery

July 30, 2026

5  out of  5
rating by Keosha Avery
"I worked with Kayleigh and she was very pleasant to work with. Once we finished playing phone tag (because of my work schedule) 😅 She was very thorough in the information that she provided me. She was able to provide us with a great quote, so we went with it. Thank you Kayleigh again for all your help."
We responded:
"Keosha, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Lawrence Scott

July 30, 2026

5  out of  5
rating by Lawrence Scott
"The 5 stars are for Jacob Lentz, in speaking with him we got right to the heart of the matter, he was friendly as well as professional, he's an asset to the company, Thanks Jacob from State Farm👍🏿👍🏿👍🏿"
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Carol O'Flynn O'Brien

July 30, 2026

5  out of  5
rating by Carol O'Flynn O'Brien
"I am very pleased with the customer service that I have received from Kim today in the Huntersville office.

The staff is very professional and pleasant.

Thank you."
We responded:
"Thank you Carol! We appreciate you being such a loyal customer!! "
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Kate Hinman

July 29, 2026

5  out of  5
rating by Kate Hinman
"Mason was very professional and efficient. He made the process very easy!"
We responded:
"Hi Kate, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Huntersville.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Annette Burkhard "
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Herbert

July 29, 2026

5  out of  5
rating by Herbert
"Very easy to understand, respectful, professional , very pleased."
We responded:
"Herbert, thank you for the amazing review! Our Huntersville insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Annette Burkhard, your State Farm Agent "
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jazmin diaz

July 27, 2026

5  out of  5
rating by jazmin diaz
"Cameron was super helpful and patient with me! She was kind and made purchasing insurance less stressful finding the best policy for me. Thank you to her!"
We responded:
"Hi jazmin, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Annette Burkhard, Your State Farm Agent "
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Mario Soldevilla

July 27, 2026

5  out of  5
rating by Mario Soldevilla
"Today I went to Annette Burkhart Insurance agency and was helped by Kim. What a pleasant experience! We needed to add a new vehicle and needed to make the necessary changes to my policy. Kim immediately got to work on my needs and everything was done expertly and efficiently. The biggest surprise was receiving a significant discount for insuring two vehicles. I recommend Kim and Burkhart insurance wholeheartedly!"
We responded:
"Thank you! "
Profile photo of Jari Sobecki

Jari Sobecki

July 27, 2026

5  out of  5
rating by Jari Sobecki
"Great customer service always!"
We responded:
"Jari, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Ken Whitt

Ken Whitt

July 25, 2026

5  out of  5
rating by Ken Whitt
"Mason at State Farm Insurance did a great job of finding me the best rates, enough so that I went with them for my upcoming auto and home owners insurance as well as a umbrella policy."
We responded:
"Ken, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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MeKayla Moore

July 24, 2026

5  out of  5
rating by MeKayla Moore
"Liz was such a joy to speak with and she was very supportive as I was seeking insurance as a first time car buyer. She took her time explaining everything to me, and found me the best quote I’ve seen. Can’t thank her enough for her help truly!!"
We responded:
"Hi MeKayla, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Annette Burkhard, Your State Farm Agent "
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finddpl

July 24, 2026

5  out of  5
rating by finddpl
"Jacob took care of business with professionalism and kindness. Made me feel like i was making the right decision switching to State Farm after a previous bad entanglement with another company."
We responded:
"finddpl, thank you for the fantastic review! We’re always here to support you with your insurance needs in Huntersville. "
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Cat Dog

July 23, 2026

5  out of  5
rating by Cat Dog
"I just want to say that I spoke with and conducted business with a StateFarm representative by the name of JACOB LENTZ. He is absolutely an asset to statefarm. His customer service abilities are absolutely amazing. He is friendly, informative, understanding and sincere. BECAUSE of his service. I would absolutely recommend StateFarm for any type of insurance. KEEP UP THE GREAT WORK "JACOB LENTZ". WOOHOO!!!"
We responded:
"Cat, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Tonya Reuteman

July 22, 2026

5  out of  5
rating by Tonya Reuteman
"I can’t say enough good things about this agency. Everyone is so nice and so professional, everyone goes out of their way to help. Mariela called today to assist with paperwork regarding my account and she was very very helpful. I’ve had my insurance through this office for nine years and it’s been a pleasure dealing with them."
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TRL

July 21, 2026

5  out of  5
rating by TRL
"Great customer service"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Justin Lentz

Justin Lentz

July 21, 2026

5  out of  5
rating by Justin Lentz
"Jacob went above and beyond helping me get my renters insurance set up for school. He even took the time to call my apartment complex in Boone to help track down my address so everything could be completed correctly. He made the whole process easy, found me a great price, and was incredibly knowledgeable from start to finish. It honestly felt like working with a good neighbor who just wanted to help, not someone just trying to make a sale. I really appreciate everything he did and would definitely recommend him to anyone looking for insurance."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Huntersville to know you had such a great experience with us. "
Profile photo of Matthew Knight

Matthew Knight

July 21, 2026

5  out of  5
rating by Matthew Knight
"Great customer service and responsiveness."
We responded:
"Wow, thank you for the 5-star review, Matthew! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Linda Owens

Linda Owens

July 20, 2026

5  out of  5
rating by Linda Owens
"Mason was friendly, gave me good information. Great job!"
We responded:
"Linda, thank you for the amazing review! Our Huntersville insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Annette Burkhard, your State Farm Agent "
Profile photo of Matt Parnell (Kottabos)

Matt Parnell (Kottabos)

July 17, 2026

5  out of  5
rating by Matt Parnell (Kottabos)
"Extremely quick and helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Katrina Campbell

July 17, 2026

5  out of  5
rating by Katrina Campbell
"very thorough"
We responded:
"Thanks so much for the fantastic rating, Katrina! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Cara D Matocha

Cara D Matocha

July 17, 2026

5  out of  5
rating by Cara D Matocha
"I had a great experience working with Kim Sprague. She is knowledgeable, patient, and took the time to explain my coverage in a way that was easy to understand. From assisting me with vehicle towing to repair and restoration questions after a water leak, Kim’s prompt, professional, and excellent customer service made the process more smooth. I truly appreciate Kim’s friendly nature and would highly recommend her to anyone looking for reliable insurance assistance."
We responded:
"Cara, thank you for the fantastic review! We’re always here to support you with your insurance needs in Huntersville. "
Profile photo of Mike McComas

Mike McComas

July 16, 2026

5  out of  5
rating by Mike McComas
"Jacob is a friendly, personable agent to work with. Made everything easy to do and on time."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "