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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rhonda Jones

April 15, 2024

5  out of  5 rating by Rhonda Jones
"Having been a happy State Farm client for over 40 years and a new resident of Huntersville NC, I needed a local agent. Through my research, I chose Annette Burkhard based on reviews and I liked that it was a woman owned agency. From my initial phone calls and emails, to my most recent needs with auto insurance and the DMV, my interactions have been handled with professionalism and kindness."
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Philip Negliaccio

April 11, 2024

4  out of  5 rating by Philip Negliaccio
"Very knowledgeable in her field made me feel at home walked me through everything very good employee I'd give her a raise"
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Lee Stevens

April 8, 2024

5  out of  5 rating by Lee Stevens
"The team is always available and always gets my questions answered immediately! Cheers!"
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Shahara Harrigan

April 8, 2024

5  out of  5 rating by Shahara Harrigan
"Kudos to Ms. Kim, she is AWESOME!! If you’re looking for friendly, knowledgeable, honest and prompt service, check out Kim at State Farm! Best service you’ll ever receive!"
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Shelby Dunny

April 5, 2024

5  out of  5 rating by Shelby Dunny
"I’ve been with Annette Burkhardt State Farm since we moved to North Carolina 8 years ago. Even though we’ve moved from the area they continue to be the agency that I work with. They are quick with their response when I have any questions or concerns. Liz worked with me just today to get a life insurance policy set up and was so patient and kind throughout the process. I also needed renters insurance so all I did was email the information and they were on it immediately. I just appreciate their thoroughness and expedience with my needs whenever I have them. You’ll really enjoy working with this office. Thank you."
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Forrest Rickard

April 4, 2024

5  out of  5 rating by Forrest Rickard
"I wholeheartedly recommend Liz and State Farm to everyone! The rates are fantastic and you can save money. Plus, she is very proactive, professional, communicative, and helpful."
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rvacx

April 3, 2024

5  out of  5 rating by rvacx
"Liz was an amazing helper with getting my moped insured she definitely needs a major raise for how amazing and nice she is"
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Yolanda Shields

April 2, 2024

5  out of  5 rating by Yolanda Shields
"Felicia was great; actually the entire staff here is amazing! They always get whatever I need sone quickly and are extremely knowledgeable."
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George Shubie

March 26, 2024

5  out of  5 rating by George Shubie
"Always a pleasure to deal with Felicia. She is very knowledgable, pleasant and helpful."
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Harold Cherry

March 25, 2024

5  out of  5 rating by Harold Cherry
"Very kind very respectful and very knowledgeable Of their job and also that they would do everything they possibly can to help you to retain your policy what a great group of ladies🙂🎈🎉"
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Whitney Sizemore

March 21, 2024

5  out of  5 rating by Whitney Sizemore
"Annette is the best! She always gave me the best advice for my situation I would recommend her to anyone."
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kimberleigh emanuel

March 19, 2024

5  out of  5 rating by kimberleigh emanuel
"Kim Sprague is amazing! She was great in helping me get all my documents in order. Will definitely suggest asking for her when you need help with all insurance inquiries."
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RiverRuns NC

March 19, 2024

5  out of  5 rating by RiverRuns NC
"Recently joined State Farm from another insurer. The SF team, Jen Smith, Kim Sprague, at Annette Burkhard have been pleasant and wonderful to work with, promptly returning calls and emails, answering all inquiries and questions, including assisting to spending time to determine the best scenarios and options to save us money on premiums! Great group to work with!"
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miabillings 33

March 18, 2024

5  out of  5 rating by miabillings 33
"Awesome team! Kim, Kenna and the family insurance agents make sure I understand ALL terms of my plan coverage and helps me STAY covered!!!! Been with them for yrs and they continue to amaze me with their GREAT HOSPITALITY! THANKS"
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R. Hamilton

March 18, 2024

5  out of  5 rating by R. Hamilton
"It was excellent. I enjoyed a conversation with the young lady. Did a wonderful job i'm very pleased She did a very good job. Miss Burkhard"
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Azu Fuller

March 18, 2024

5  out of  5 rating by Azu Fuller
"Kim was great to work with. She answered all my questions and gave me some advice on the drive and save app! Great customer service. Thank you!"
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Matthew Bruining

March 15, 2024

5  out of  5 rating by Matthew Bruining
"My family has worked with Annette's team for 20 years and haven't thought about going anywhere else. Kim is absolutely wonderful and recently helped us navigate the process of adding a car for our 19 year old. Another fantastic experience with this team!"
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Lakesha Horton

March 3, 2024

5  out of  5 rating by Lakesha Horton
"Very professional and courteous!! Anytime I need assistance or have and issue, I always receive quality care!! Would recommend their services to family and friends.."
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Charles Esele

February 27, 2024

5  out of  5 rating by Charles Esele
"Very good experience"
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Nisha Balani

February 23, 2024

5  out of  5 rating by Nisha Balani
"Hands down one of best insurance experiences ever. If you are on the fence just go to this office and ask for Liz. She is patient, knowledgeable, quick able to keep up with lots of questions and can handle complex layers insurance needs. We needed to move auto insurance from another state and then learned that we were given very lotte coverage from previous agent. So Liz gave us more value for almost the same premium. So we also got home insurance with her and plan on doing more business with her. So glad to have a human interaction rather than spend hours on the phone with some one in a call center. Thank you Liz for making this painless!"
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Andrea Tarleton

February 22, 2024

5  out of  5 rating by Andrea Tarleton
"Working with Annette Burkhard and her team has been an absolute pleasure. Each and every person has been very helpful, quick to answer any and all questions we may have. For the claims we have had to submit they have gone above and beyond to make sure it was a smooth process. I highly recommend working with Annette and her team for any and all of your insurance needs."
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Xenia Cave

February 20, 2024

5  out of  5 rating by Xenia Cave
"The best of the best. I called and if I have any question the answer to me right away and they gave me a step-by-step for what I have to do. No matter what time I call they ready to help me. Thank you so much from the bottom of my heart that bless you guys always. I am a Bless to have a insurance company like you guys because I know I have my family in a good hands."
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Cindy Lazes

February 16, 2024

5  out of  5 rating by Cindy Lazes
"It’s always a pleasure to work with Kim Sprague. She is friendly, professional and always makes me feel like she has my best interests at heart. I wouldn’t go anywhere else!"
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Helman Ghorst

February 16, 2024

5  out of  5 rating by Helman Ghorst
"Their response time is amazing and whenever I have questions they always have an answer thanks again Felicia"
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Lisa Harris

February 15, 2024

5  out of  5 rating by Lisa Harris
"Kim Sprague always makes sure to keep me up-to-date on whatever I need to know regarding our policies. I really appreciate her."